Good news everyone! Interview dates and times have now been officially arranged from Carphone Warehouse HR and are available on this link - Interview Dates And Times. The most up to date lists are also available in the Hub.
Prepare yourselves as much as possible for your interviews - you are in the best position possible to do this because you are already part of the company. As a start, update your CVs, look at the Carphone 5 Core Values and think of at least two examples to these questions :
- A great example of providing customer service
- Your best achievement - what, how, why and when
- A negative experience you have had as a customer. How did it make you feel? How would you have done things differently?
- Resolving conflict
- Resolving customer issues - what, how, why and when
- Achieving when working as part of a team - what, how, why and when
By no means stop there for your preparation as there's a lot to find out about Carphone! Ask any leader in store for help, advice and experience as we want you to be the best you can be.
Venues are TBC at the moment but will be announced very soon once arranged. Any updates will be posted at the end of this post so keep checking it for more information.
You will of course be given time off from work to attend the interview. If your interview date/time is unsuitable for any other reason, you need to contact Paul Lawton ASAP through the store. Don't wait until you're next in, especially if you are on holiday! - ring up the store and ask to speak to him or Paula.
I'll update this post with any changes as soon as I know about them. Thanks guys!
UPDATE 4/1/12 - Venues have been confirmed as the Raddison Blu in Liverpool for most interviews or Carphone Warehouse - Parker Street for others. The interview list has been updated.
Here is a map of Liverpool with the location of the Raddison Blu hotel for those having interviews there :
Raddison Blu, Liverpool
Carphone Warehouse - Parker Street is in Liverpool, on Church Street between Phones 4 U and Boots, opposite the Orange Shop.
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